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Aluminum
Pipe
Rectangle Tube
Round Tube
Square Tube
Flat Bar
Round Bar
Square Bar
Hexagon Bar
Angle
Channel
Standard Beam
Wide Beam
Plate
Sheet
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Rectangle Tube
Round Tube
Square Tube
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Round Bar
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Hexagon Bar
Angle
Channel
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Rectangle Tube
Round Tube
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STEELNOW RETURN & REFUND POLICY

Thank you for shopping at SteelNow.com
We aim to provide 100% satisfaction to our customers and partners.
If you are not completely satisfied with your purchase we are here to help.

RETURNS

Return requests must be submitted within 30 calendar days of initial purchase date.
Any and all cut to size, value add or sale items are not eligible for returns unless the product is defective.
If an item is defective, SteelNow will replace the item with one of identical metal, grade and/or alloy.
To be eligible for a return, the item must be in original condition and accompanied by proof of purchase. If the item is not in original condition, we reserve the right to refuse a return.
Each return will be accepted at the manager’s discretion due to the individual or specific nature of the request.
Customer is responsible for returning item to SteelNow or location of pickup.
Returns may be subject to a 10% restocking fee.

REFUNDS

Once SteelNow or its partners receive the item in question, the customer will be notified of its receipt, and the inspection of the item will begin.
Throughout and at the completion of the inspection process, the customer will be contacted about the status of the request.
If the return is approved, SteelNow will initiate a refund to the original method of payment.
SteelNow will process the refund within 1-3 business days of completion of inspection, and the customer will receive full credit according to the customer’s credit card policy and timeline.

CONTACT INFO

To request a return and/or initiate a refund please contact info@steelnow.com and include original receipt, reason for return and contact information.

A New Model for Buying Metal

Whether you've been buying for years or are new to the game - finding the right metal at the best price and lead time can be a time-consuming process. Why handle it alone? SteelNow starts where your bandwidth ends -finding material for you so you can get back to taking care of business.

A New Model for Buying Metal

Whether you've been buying for years or are new to the game - finding the right metal at the best price and lead time can be a time-consuming process. Why handle it alone? SteelNow starts where your bandwidth ends -finding material for you so you can get back to taking care of business.

Email List

Join the thousands of metal buyers in Texas who get pricing and market updates in their inboxes monthly.

Email List

Join the thousands of metal buyers in Texas who get pricing and market updates in their inboxes monthly.

Email List

Join the thousands of metal buyers in Texas who get pricing and market updates in their inboxes monthly.

No searching. No wasting time. Just a better metal buying experience.

Need Credit?

Need Credit?

Need Credit?

SteelNow offers Net 30 credit terms with an approved application.
SteelNow offers Net 30 credit terms with an approved application.
SteelNow offers Net 30 credit terms with an approved application.
I just tell SteelNow what I need and when I need it, and they do the footwork.
Shawn
Houston-based Fabricator
We will be on a job and [someone] will ask if the material has been ordered, and all I have to do is look back at my text messages and see that I did indeed place the order.
Julie
Co-owner of a horse trailer repair shop
SteelNow has become a vital part of my metal-purchasing process. No matter the request, they are always fast to respond and competitive with price and lead time. That allows me to focus on what matters most to my business.
Vivian
COOLREF
I just tell SteelNow what I need and when I need it, and they do the footwork.
Shawn
Houston-based Fabricator
We will be on a job and [someone] will ask if the material has been ordered, and all I have to do is look back at my text messages and see that I did indeed place the order.
Julie
Co-owner of a horse trailer repair shop
SteelNow has become a vital part of my metal-purchasing process. No matter the request, they are always fast to respond and competitive with price and lead time. That allows me to focus on what matters most to my business.
Vivian
COOLREF
I just tell SteelNow what I need and when I need it, and they do the footwork.
Shawn
Houston-based Fabricator
We will be on a job and [someone] will ask if the material has been ordered, and all I have to do is look back at my text messages and see that I did indeed place the order.
Julie
Co-owner of a horse trailer repair shop
SteelNow has become a vital part of my metal-purchasing process. No matter the request, they are always fast to respond and competitive with price and lead time. That allows me to focus on what matters most to my business.
Vivian
COOLREF

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